Privacy Policy
Last Updated: September 1, 2023
Introduction
At Elite Business Coaching ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to personal data we collect when you use our website, interact with us, or access our services. Please read this privacy policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect several types of information from and about users of our website, including:
Personal Data
- Identity Data: Includes first name, last name, title, and company name.
- Contact Data: Includes email address, telephone number, and business address.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Includes information about how you use our website and services.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Collect Your Data
We use different methods to collect data from and about you, including through:
- Direct interactions: You may provide us with your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties: We may receive personal data about you from various third-party service providers, such as analytics providers and search information providers.
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and maintain our services, including to monitor the usage of our services.
- To manage your account, including processing your registration as a client.
- To contact you regarding updates or informative communications related to our services.
- To manage your requests, such as responding to your inquiries or processing your application for coaching services.
- For business transfers, including evaluating or conducting a merger, divestiture, restructuring, reorganization, or other sale of our business.
- For other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our marketing campaigns, and evaluating and improving our services.
Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
Consent
We may process your data based on your consent. When we do, you have the right to withdraw consent at any time by contacting us.
Performance of a Contract
We may process your data when necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
Legitimate Interests
We may process your data when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Compliance with Legal Obligations
We may process your data when we need to comply with a legal obligation.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent where we rely on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Email: privacy@elitecoach.in
Phone: +91 98765 43210
Address: Elite Business Centre, 12th Floor, Lotus Tower, Bandra Kurla Complex, Mumbai, 400051, India